PARENT GUIDE TO COMPLAINT PROCEDURES

Complaint Type

General (BP1312.1)

Uniform (BP 1312.2)

Alternate Uniform (BP 1312.3)

Use this procedure for…

Site level incidents

Bullying Complaint

Unresolved issue with site staff

Unlawful Discrimination

Unlawful Harassment

District failure to comply with:

-Adult Education

-Categorical Programs

-Migrant Education

-Career Technical

-Child Care Programs

Insufficient Textbooks or

Instructional Materials

Teacher Vacancy or Misassignment

Facility Conditions

High School Exit Exam

Timeline

Site level: Reasonable time not to exceed 30 – 45 days.

District Level: Reasonable time not to exceed 15 days.

Reasonable time not to exceed 60 days.

Reasonable time not to exceed 30 days.

Forms

1312.1 General Complaint

1312.1(a)  Resolution Acknowledgement

1312.1(b)  Appeal to Superintendent

1312.2 Uniform Complaint Procedure

1312.3 Alternative Uniform Complaint Procedure

Complaint Officer

Site Principal or Designee

Superintendent or Designee

Superintendent or Designee