Payment Methods

Payments may be made to students' accounts using the following methods

online payments

As of June 14, 2019, IUSD is no longer using MySchoolBucks for cafeteria payments.   To create a new account in our new system, TITAN School Solutions, click on the icons below.  On the parent portal, you will look for the orange TITAN Icon at the top of the web page to be taken to the TITAN family portal.

Parent Portal OR     Titan Logo

 

Please note that the TITAN Family Portal must be used with the Google Chrome web browser.  Once in the TITAN Family Portal, you will create an account, then add students to your account.  There you can add one-time payments, schedule recurring payments, and transfer money from student to student within your family.  There is a $2.49 processing fee for all online payments and we are no longer able to accept debit card payments.

payment at the school site

Pay with cash or check at your children's school.

  • You may leave a payment in a payment envelope at the front office of your student's school.
  • Checks may be made payable to IUSD Nutrition Services.
  • Please be sure to include your student's name and pin code on the payment envelope or check.
  • You may make a payment for multiple students attending the same school on one check.
  • You may make a payment for multiple students attending different IUSD schools on one check.
    • Please indicate how much money should be deposited to each child's account.
    • Be sure to indicate which school each student attends, if depositing one payment for students at multiple school sites.
  • There is no fee for making a payment at the school.
  • Payments are posted every day before serving times.

TRANSACTION HISTORY

As of June 14, 2019, MySchoolbucks is no longer being used for transaction history information.  Transaction History data for 2019-20 school year will be available via TITAN School Solutions at https://family.titank12.com/ or by clicking on the orange TITAN icon at https://my.iusd.org/LoginParent.aspx?page=default.aspx

faq

I just registered and when I try to login it says ‘Invalid email
or password’?

Your account will not be active until you have verified your password. Check your email for the verification link.

What if I forget my Username or Password?
On the login page, click Forgot your password? Enter your email address and click on Reset Password. A temporary password will be emailed to you. Upon logging in with the temporary password, you will be prompted to set your new password.

When I login I do not see my child’s account?
You will need to add your children to your TITAN account. Click on + Link Student and complete information to link your child. You will need to do this process for each child you wish to add.

What if I have several children in different schools?
You can add as many children as you need, as long as they attend a school district utilizing TITAN School Solutions for their cafeteria account. Payments for each child are made separately.

How do I add money/make a payment to my child’s account?
You can continue to send money to school with your child or you can add money online. Once you have added your child to our TITAN Account, you will add money by clicking on + Add Money to Meal Account. You can choose either One Time Payment on Account or New Recurring Payment.

  • If you select, One Time Payment on Account, the funds will be immediately available on your child’s account upon completion of the transaction.
  • If you select, New Recurring Payment, you will be setting up future payments and these funds will not be immediately available on your child’s account.

Can I setup recurring payments?
Yes. Click on +Add Money to Meal Account. Click on New Recurring Payment. Enter the Payment Amount for each child, Frequency, Day, Starting Date, Billing Address, Payment Method, and Save.

How can I cancel or change my Recurring Payment?
Under Recurring Payments, click on the pencil to the left of your child’s name.  You can either change the information and Save or Delete the payment.

I made an online payment. How long will it be before the funds will be available in my child’s account?
If you selected One Time Payment on Account, the funds will be available immediately in your child’s cafeteria account, upon finishing the payment transaction.  If you selected New Recurring Payment, the funds will be available the following day from when the payment is scheduled to be ran. For example, if the payment is to be made every Monday, the funds will be available Tuesday morning.

Is there a fee or service charge for making online payments?
A processing fee may be charged for each online payment transaction. For example, if you make a $20.00 payment and the processing fee is $2.49, the total debited from your credit card is $22.49. The available funds for your child will be $20.00. The processing fee will be shown prior to processing your transaction.

What credit cards/method of payments can I use?
We are only accepting credit cards at this time.  We are no longer able to accept debit cards nor bank account transfers.

When entering my Payment Method, it asks for a ‘Description’, what do I put?
This is a free form field and you can name it anything. For example, you can name it Household Credit Card or Chase Credit Card.

When entering my Billing Address, it asks for a ‘Description’, what do I put?
This is a free form field and you can name it anything. For example, you can name it Home or Office.

I am trying to enter my credit card information and it keeps saying ‘Invalid Card’, what am I doing wrong?
1. Check to see that the credit card number is correct.
2. Make sure the type of card you are entering is accepted  For example, American Express or Discover may not be accepted.  Debit Cards are not accepted.

I am trying to make a payment but the ‘Submit’ button is gray and I can’t continue?
The system will not allow you to continue if any required items are missing.  Check to see that you have entered the following:
1. Payment amount for each child
2. Billing address
3. Credit card information

Can I receive notification when my child’s account balance is low?
Yes. The system is defaulted to send an email reminder when the balance falls below $5.00. You can change the Payment Reminder by clicking on + Change Payment Reminder.

How can I see activity on my child’s account?
If you click on History, you can view Account Payment History and Student Purchase History.

What happens to the money in my child’s account at the end of the school year?
Your account balance moves with your child from grade to grade and school to school (within the district).

How can I remove a child from my TITAN account?
Click on Edit in the upper right hand corner of your child’s account and click Un-Link Student.

How can I be sure my information is safe?
TITAN is protected by 256 bit SSL encryption between all browsers and our centralized data center.

Why is there a ‘pending’ charge on my bank statement after my card was declined?
It is common practice in the banking industry to hold the transaction fee on online payments. The fee may temporarily appear on your bank statement but the fee will automatically be removed in approximately 1–8 banking days. If you have any questions about this fee, please contact your credit card company directly.